Received the following e-mail from the Swiss e-commerce ombudsman this morning. Doesn’t really help me get either the pen or a refund but at least they’re taking steps to prevent further victims being scammed:
Dear Sir,We try to get in contact with unmanageable Mr Monnin by phone. If we don’t success, we’ll give you further advice how to go ahead and we will take ourselves steps that his homepage will be taken from the internet.
Gerard February 19th, 2014